Contact Us

Phone
(612) 9437 4247

Email
info@pixelsplus.com.au

Address
45 Willoughby Road, Crows Nest
NSW 2065, Australia

Online Enquiry

Please call me back
* Required fields
View Cart - No Items

Camera Repairs & Sensor Cleaning

We specialise in repairing professional brand name digital cameras and video cameras or camcorders such as Canon, Nikon, Sony, Panasonic, Pentax, JVC, Sanyo, Olympus, Minolta, Fujifilm, Casio, Leica, Tokina, Hitachi, Sigma, Tamron, Kodak, Samsung and all brands of photographic equipment, digital compact, DSLR, SLR, Film, HDD, Hi-Definition, DVD, MiniDV, etc.

We are committed to providing you with quality advice and competitively priced and reliable repairs. This commitment includes all photographic equipment, digital cameras, camcorders and lenses.

We provide three months warranty on digital cameras, camcorders, professional cameras, including flashes. And six months warranty on 35mm cameras and lenses.

Other services

We fix most photographic related equipment, whether they are an older model or the latest currently on the market. Other services include:

  • Sensor cleaning
  • Lens cleaning/repair
  • Flash repair
  • CCD cleaning
  • Shutter repair
  • Light meter repair
  • Flashgun repair

Area of service

We accept goods for service locally or interstate.

There will be a postage & handling fee for the return of repaired or non-repaired goods after service.

This fee will significantly depend on the weight and physical size of the goods to be returned.

Sensor Cleaning

If you start to notice foreign, dark, fuzzy specks or spots on your images or photographs, you may need to have your sensor cleaned.

At Pixels Plus, our professional staff provide a cleaning service for your DSLR image sensor. We offer a free evaluation and will always try to use a non-invasive cleaning method at no charge. However, if the dust is stubborn and requires more intensive cleaning, you may have to leave your camera with us for a few days. Below, please find our prices for this service:

  • Mirrorless Cropped Sensors from – $65.00
  • Mirrorless Full Frame Sensors – $85.00
  • DSLR Cropped Sensor - $80
  • DSLR Full Frame Sensor - $100
  • Professional High-end Video production Cameras and Pro-DSLRs - $150.00

Please Note:

*If the sensor is filthy, showing signs of being cleaned unprofessionally or has any sticky residue, it will impact the repair price.
*A fully charged battery is required for all DSLR cameras provided for sensor cleaning. Otherwise, there will be a $5 charge for a Battery charging service. It is not needed for most Mirrorless cameras.

We understand the risk of cleaning your sensor and are here to help you!

Procedure for sending equipment for repairs:

(Only if you are not able to visit our shop - due to distance, outside Sydney metro or interstate)

  1. Fill out a REPAIR FORM, and keep a duplicate copy for yourself.
  2. If you have any queries, please phone us before mailing anything.
  3. Pack the equipment in a sturdy box with at least 5cm padding. Include the repair form in the box.
  4. Only send the faulty equipment. Would you please not send unnecessary accessories?
  5. Send by registered post.
  6. Once we receive the faulty equipment, we will contact you with a repair quote and timeframe for completion.
  7. If you decline the quote, we will return the equipment to you at $30.00 for handling and freight.
  8. We may ask for Full payment before the commencement of certain repairs.
  9. Repair time is generally between 2 and 4 weeks, subject to parts availability.
  10. Pixels Plus reserves the right to re-quote if an unexpected fault is apparent during the repair.

Would you please send your items to:

Pixels Plus
45 Willoughby Road, Crows Nest
NSW 2065, Australia

Contact the US